Thought Industries today introduced the Customer Knowledge AI Platform, which brings fragmented customer knowledge together so businesses can deliver trusted, accurate guidance wherever customers and ...

Glance, providers of a personal shopping platform backed by InMobi, has integrated its agentic commerce technology with PayPal, bringing real-time product data and native checkout directly to Glance ...

AskNicely, a customer experience platform provider, and JAVLN, the insurance broking software company behind JAVLN Officetech, have partnered to help insurance brokerages deliver a more consistent, ...

Customers can use Claude with Qlik to query governed data, inspect trust and lineage, create analytics content, and support selected data and analytics tasks.

There are at least two things our Leaders categories have in common: They are all marked by healthy growth, and artificial intelligence figures prominently in all of them. Those two things are ...

Guitar Center, the leading retailer of musical instruments, lessons, repairs, and rentals in the United States, was an early adopter of Acxiom's expanded Digital Recognition capabilities, and the ...

Three months into 2026, the verdict is in: Artificial intelligence is no longer a pilot program. It’s become a critical era. Marketing teams that have spent the past few years experimenting with ...

Omnisend, providers of an email and SMS marketing platform for e-commerce, today launched Model Context Protocol (MCP), which lets merchants use the Omnisend platform within artificial intelligence ...

According to a Gartner report, the CRM software market grew from $20.4 billion in 2013 to $23.2 billion in 2014 (representing 13.3 percent growth). An ongoing trend among enterprises is the movement ...

6sense, providers of an intelligence engine for agentic go-to-market, has released four major product innovations that put defensible intelligence inside MCP-compatible artificial intelligence agents ...

Winners of our Leaders designation are the ultimate put-the-customer-first companies. Making full use of advancements in artificial intelligence, these vendors provide the tools that develop ...

The CXO conversation around agentic AI has significantly changed. No more questions such as “By how much it has reduced AHT?” Or: “How much has it cut costs?” The asks are tougher today: “By how much ...